TCare

A Mobile App for Connecting Students to the Healthcare They Need

Project Brief

Students are frustrated when locating relevant insurance information and attempting to book an appointment with the Health and Wellness Centre, which delay in receiving care.

In collaboration with a cross-functional team in an agile environment, I led the UX redesign process via content audit, user research, workshop facilitation, and visualization of solutions through prototypes. This is a look at how our small multi-disciplinary team iteratively built one of the most-visited health sites on the company.

Problem

How might we streamline a better experience for students to access on-campus healthcare services?

Results

TCare’s vision was highly praised by key stakeholders but was, unfortunately, sunset alongside in December 2021.

My Role

Product Designer

Platform

Mobile (iOS)

Timeline

12 weeks, 2021