Hi
I’m Claudia.
Product designer and a proactive problem solver focused on craft, storytelling, and strategic thinking.
I connect the dots between the digital and physical experiences, transforming complex systems into intuitive interactions.
Selected Work
Rethinking the Shoppers Drug Mart Pharmacy homepage and developed new narrative flow with a customer-centred approach. The updated design focused on enhancing service communication and brand messaging.
Shipped
Optimizing event discovery and scheduling flows to foster connection in hybrid environments. Implemented a filtered-based discovery, scalable event templates, and polling to lower the friction of hosting and attending workplace events.
B2B
Designing a 0-1 AI-powered chat assistant, enabling HRs automate workflows by receiving instant answers and organizing documents. This project focused on the pivot from all-in-one solutions to an intelligent chat experience.
System
Elevating Litespace’s design system to unify design language, increasing consistency across the product suite and improved designer’s work efficiency.
Shipped
Building a centralized sharing and learning platform to help employees navigate internal resources. We designed templates to document campaign materials and organize information with clear architecture.
Shipped
Addressing usability and accessibility issues identified through usability evaluation and user interviews for the redesigned web-based data exploration tool before launch.
App design
Connecting students to healthcare with quick access to insurance information and a streamlined appointment booking system in one place.
Teaching UX Design
Service
Coming soon
Defining the structure of a design module for 2nd year undergraduate students.
University of Toronto
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Case Study
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2026